Everything here exceeded our expectations! We felt safe and comfortable. Everyone was very helpful and answered any questions we had with a smile! We had never visited Buffalo or The Falls before and needed some information and guidance on where to go. The General Manager, Troy J. Tripi, went over and beyond helping us to find our way safely to our destination of The Falls! He also took the time to share much of the history of the city of Buffalo with us! We felt like we were enjoying a free tour of Buffalo right there in the hotel lobby and couldn't wait to visit the Falls after listening to Troy.
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Lynette
сентябрь 2023 г.
Overall we were happy with the hotel, the room, the linens, the breakfast, the staff, the location, the parking. We slept well and we enjoyed a great continental breakfast. The manager came to breakfast to meet his guests and chatted with everyone including us. The front desk staff was nice and helpful.
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Florence
июнь 2023 г.
Nice stay. Rooms were nice and clean. Surprisingly quiet for being on a busy street. Hot breakfast was really good. Loved the bird in the lobby! Overall really good!
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Jennifer
август 2023 г.
Staff was nice, especially the receptionist. Room was comfortable, bed, bathroom, TV, AC, refrigerator were all great. Good lighting and plenty of outlets to charge my tech. Lobby was ice cold which felt great on a hot day. Cute bird in the lobby also. Breakfast was delicious
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Shawn
август 2023 г.
Location is fantastic to see downtown sites and great neighborhood to walk with lots of restaurants and bars. Easy day trip by city bus to the Falls. Hotel staff was friendly and the room was clean and comfortable. No problems or issues. Let us keep our luggage the whole day after checkout with no charge.
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Howard
июль 2023 г.
Everyone was very helpful and kind, room was great , good breakfast choices , great location for a lot of good activities in the downtown area. Loved the Historical part of Buffalo and Buffalo Bay close to location . A really fine place to visit.
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Dempsy
июнь 2023 г.
Easy to find. In trendy Allentown but not overpriced. Receptionist asked us if we preferred a non- smoking room, which we had forgotten to specify. The window in the room could be opened so we had fresh air when we wanted. This property is in an older building and the lobby is dark, the Breakfast room was through a dark corridor but was pleasant and the meal was fine.
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Marcelle
май 2023 г.
We booked an apartment where smoking is allowed by mistake and were scared that we would have to stay there, but the staff immediately changed our room to the non smoking one which was super nice. Breakfast was fine, rooms and beds were super cosy, and what is also worth mentioning was Troy that adviced us about the Niagara trip. He told us very interesting stories and made our trip easy. Also the area of the hotel is safe and full of nice places to sit, don’t miss Colter Bay for food and drinks - you won’t regret going there.
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Wiktoria
июнь 2023 г.
Good size room, microwave & fridge, plus included a pretty good breakfast with hot dishes and a waffle maker.
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Deb
май 2022 г.
The hotel was in a good location, around a 10 minute drive from the centre of Buffalo. The room was comfy and very clean. It also has lots of amenities which was great.
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Matt_2000bfc
июнь 2023 г.