Best Western On The Avenue
What Guests Say
We ended up staying 6 nights (originally booked 4) until my dad was released from the hospital. They gave us their hospital rate for the other 2 nights which was great. The manager and staff are super friendly and helpful. The room was nice and comfortable. The free breakfast is very good as well. We had a great experience there and even got a new TV in our room. I would absolutely recommend this hotel.
Penny
October 2024
We loved how welcoming and accommodating the staff was. We traveled with our 11 month old and everyone made sure we had everything we could need for her to be comfortable during the stay as well, from having the porta-crib already set up when we arrived to having a proper high chair available for breakfast. We couldn’t feel more welcomed if we tried. Everything was also nicely updated and in working order which was wonderful to see.
Celeste
October 2024
Location and building were great- but I had a shower issue
Briana
October 2024
It was clean, in a beautiful location, within walking distance to eateries and places of interest. Great breakfast and much more!
Ignacio
April 2024
The staff was great and the breakfast was really good! Location close to many places to eat and the convention center.
Sjockia
April 2024
Everything went well from our stay to the staff to the facilities being provided as per the package. The manager was very lively and supportive he made us feel very comfortable. He gave an overview of places to visit and eat, which was very helpful for us. This hotel was a high point for my trip. My little was happy so my wife was happy so I was happy.
Shivesh
September 2024
A little unassuming on the outside, the inside was spotless and welcoming. A warm, inviting atmosphere and staff made check-in a joy. Check out was just as smooth. It was easy to find our room and any of the facilities. The room was immaculate. Large bathroom and shower with a sink large enough for any toiletries you’ll need. One of the most comfortable hotel beds we’ve ever used, we fell asleep as soon as we hit the mattress. Staff was incredibly helpful the entire time and did their best to get us anything we needed. The complimentary breakfast was better than any we’ve had in the area, with a variety of options. We even met the manager and he was an absolute pleasure to meet, super friendly and excited for us to enjoy our time there. Absolutely above and beyond what we were expecting and a way better value and experience than the other, more expensive hotels we stayed at in the area.
Anonymous
October 2023
The room was lovely and very clean spacious for the price especially during such a busy weekend! The staff was lovely and the breakfast was great too!
Zachary
June 2024
Everything here exceeded our expectations! We felt safe and comfortable. Everyone was very helpful and answered any questions we had with a smile! We had never visited Buffalo or The Falls before and needed some information and guidance on where to go. The General Manager, Troy J. Tripi, went over and beyond helping us to find our way safely to our destination of The Falls! He also took the time to share much of the history of the city of Buffalo with us! We felt like we were enjoying a free tour of Buffalo right there in the hotel lobby and couldn't wait to visit the Falls after listening to Troy.
Lynette
September 2023
Staff are friendly and helpful. The room was very clean, as was the rest of the building. Free parking was available on site. Free breakfast. Lighting was actually pretty good in the room and bathroom.
Michael
March 2024
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